Technical Stuff

Some "how-to" help and more technical help for advanced users.

Lindsey Stroud avatar Erin Posey avatar Support Team avatar
15 articles in this collection
Written by Lindsey Stroud, Erin Posey, and Support Team
Help Articles

Convert Data From Another CRM

Hatchbuck can convert your data from another CRM. Learn more!
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Email Authentication in Depth [For Advanced Users]

Learn how Hatchbuck leverages DKIM and SPF to authenticate your outbound emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

API Documentation [For Advanced Users]

For when you need to get information into Hatchbuck via our API.
Support Team avatar
Written by Support Team
Updated over a week ago

Appending IP Address to a Form with PHP [For Advanced Users]

For any PHP/Wordpress developers hoping to capture an IP address in a form.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Capturing a Referring URL in a Form

All you need is a simple script and a bit of configuration.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Change a Tag Input Using HTML

You can easily access and manipulate the code to change the way that the Tag is input into Hatchbuck.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Clear Cache on Browser

If you are experiencing odd issues when using Hatchbuck, you may need to clear the cache on your browser.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Clear Cache on Mobile

If you are experiencing odd issues when using Hatchbuck Mobile, you may need to clear the cache on your mobile device.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Add Hatchbuck Mobile to your Home Screen

Follow these steps to quickly add Hatchbuck mobile to the home screen on your mobile device.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Creating and Using Webhooks

Hatchbuck has the ability to fire webhooks anywhere you'd normally add automations
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Using an HTTP POST to push data into Hatchbuck [For Advanced Users]

Use a script to perform an HTTP POST to our form submission script.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Webpage Tracking: Grouping Subdirectories [For Advanced Users]

Our script can be modified a bit to trim subdirectories from being tracked in Hatchbuck.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Data Loss Risk with Hatchbuck

Although your risk of losing data is extremely rare, we want to be transparent about our data loss potential.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Data Security and Reliability

Your data is always safe, and we work hard to keep the system stable at all times.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago

Smart Throttling

On a per outgoing IP basis, our senders will adjust their mail flow depending on its current standing with email inbox providers.
Erin Posey avatar
Written by Erin Posey
Updated over a week ago