Emails

Learn how to build and send emails to your contacts and discover email best practices.

Lindsey Stroud avatar Erin Posey avatar Support Team avatar
53 articles in this collection
Written by Lindsey Stroud, Erin Posey, and Support Team
Creating & Sending Emails

Overview of Hatchbuck Emails

With Hatchbuck you can design a newsletter style email from scratch, use one of our pre-designed templates, or create text-based emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Adding Emojis to Your Email Subject Line

Bring color and character to your email subject lines.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Building an Email from Scratch

Use the Basic Editor to create text-based emails or include custom HTML. Use the Drag & Drop Builder to create newsletter-style templates.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Designing Your Own Template

If you have a newsletter already designed and have the HTML code, or you would like to code your email from scratch, use the Basic Editor.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Basic Editor Emails: A Complete Guide

Use the Basic Editor to build simple, text-based emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: A Complete Guide

Learn about the layout, elements and formatting options offered in the Drag & Drop Builder for creating newsletter-style emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Footer Customizations

Hatchbuck gives you several ways to customize your footer in the Drag & Drop Builder.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Image Elements

Learn about each image element available in the Drag & Drop Builder.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Special Elements

Learn how to add, edit and customize Buttons, Social Media, Dividers and Spacers to your newsletter-style emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Social Media Element

The social media element gives you options for adding in stylized links and buttons for all your social media sites.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Pre-Designed Templates

Learn how to use and customize a professionally built email template to fit your branding, style and purpose.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Text Elements

This special element gives you options for adding headers, articles, coupon and general text blocks to your email layout.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Locking Email Templates

Ensure your templates retain the content and formatting you created. Lock templates to prevent users (besides admins) from making changes.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Sending an Email

Learn how to send an email to one or more contacts.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago
Best Practices

6 Simple Ways to Stay Out of the Promotions Tab

We have compiled some proven methods for improving your deliverability to the Primary tab in Gmail.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Building Better Emails

Get your emails opened, optimize your responses and clicks, track, analyze and test.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Cancel or Reschedule an Email

Learn how to cancel or reschedule an upcoming email send for an individual or group of contacts.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Copying an Existing Email Template

Don't waste time rebuilding template after template! You can duplicate an existing template -- keep the formatting & quickly update content.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Designing Email Newsletters

Follow these best practices when designing your email newsletters in Hatchbuck.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Email Signatures

Follow these best practices when putting together your email signature.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Email Subject Lines

Your opening line is always important. Here are a few best practices to help craft your subject lines.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Embedding Videos in your Emails

Everyone loves videos, but are emails the best place for them? We explain technical barriers, deliverability and marketing recommendations.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Forward an Email To A Friend

Hatchbuck does not currently have a 'forward to a friend' feature in the email builders, but you can add your own with this handy trick.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Increasing Open Rates

Here are some tips and tricks to increase your open rates.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Staying Out of the SPAM Folder

Helpful tips to improve your inbox placement and keep you out of the recipient's SPAM folder.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Updating The Sender On Emails & Campaigns

Hatchbuck will default to sending from the user logged in, but you can also send on behalf of other users. Check it out!
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Using GIFs in Emails

Adding a GIF to your email template can be a great way to increase engagement with your contacts.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago
Troubleshooting

Sending Test Emails

Using the "Send Test" feature for emails is great to see formatting & layout, but some things will not appear like the final product.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Recording Email Opens

Discover why you may or may not see if a contact opens an email.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Using Javascript In Your Emails

You will want to stick to standard HTML/CSS to create your emails for maximum compatibility. Here's why!
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

How do I find a saved draft?

Find emails that weren't saved in the Draft section of your email templates.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Why isn't my company information showing up in my email footer?

Learn why your company information isn't populating in the footer of your emails.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Why are my internal emails not being delivered?

Don't be concerned if your internal emails sent through Hatchbuck land in your spam folder. Learn more!
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Why does my email template look different in Outlook?

Hatchbuck templates are designed to look great in all email clients, but you may notice that Outlook displays your emails differently.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Why doesn't Gmail load my images?

Gmail will not load images for unauthenticated messages by default. It is recommended to authenticate your email domain to solve this issue.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago

Why is my entire email not showing in Gmail?

If you've created a great looking (but long!) email, you may notice that Gmail is clipping your message and hiding some of your content.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago