Emails

Learn how to build and send emails to your contacts and discover email best practices.

Lindsey Stroud avatar Erin Posey avatar Katie Culp avatar +1
56 articles in this collection
Written by Lindsey Stroud, Erin Posey, Katie Culp and 1 other
Creating & Sending Emails

Overview of BenchmarkONE Emails

With BenchmarkONE you can design a newsletter style email from scratch, use one of our pre-designed templates and create text-based emails.
Katie Culp avatar
Written by Katie Culp
Updated over a week ago

Sending an Email

Learn how to send an email to one or more contacts.
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Written by Lindsey Stroud
Updated over a week ago

Basic Editor Emails: A Complete Guide

Use the Basic Editor to build simple, text-based emails.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: A Complete Guide

Learn about the layout, elements and formatting options offered in the Drag & Drop Builder for creating newsletter-style emails.
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Written by Support Team
Updated over a week ago

Building an Email from Scratch

Use the Basic Editor to create text-based emails or include custom HTML. Use the Drag & Drop Builder to create newsletter-style templates.
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Written by Lindsey Stroud
Updated over a week ago

Designing Your Own Template

If you have a newsletter already designed and have the HTML code, or you would like to code your email from scratch, use the Basic Editor.
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Written by Support Team
Updated over a week ago

Drag & Drop Emails: Footer Customizations

BenchmarkONE provides several ways to customize your footer in the Drag & Drop Builder.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Image Elements

Learn about each image element available in the Drag & Drop Builder.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Special Elements

Learn how to add, edit and customize buttons, social media, dividers and spacers to your newsletter-style emails.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Social Media Element

The social media element gives you options for adding in stylized links for your social media sites.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Text Elements

This special element gives you options for adding headers, articles, coupon and general text blocks to your email layout.
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Written by Lindsey Stroud
Updated over a week ago

Drag & Drop Emails: Pre-Designed Templates

Learn how to use and customize a professionally built email template to fit your branding, style and purpose.
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Written by Lindsey Stroud
Updated over a week ago

Sending Test Emails

Using the "Send Test" feature for emails is great to see formatting & layout, but some things will not appear like the final product.
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Written by Lindsey Stroud
Updated over a week ago

Dynamic Content

Send multiple audiences targeted content from a single email.
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Written by Erin Posey
Updated this week

Locking Email Templates

Ensure your templates retain the content and formatting you created. Lock templates to prevent users (besides admins) from making changes.
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Written by Support Team
Updated over a week ago

Adding Emojis to Your Email Subject Line

Bring color and character to your email subject lines.
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Written by Lindsey Stroud
Updated over a week ago

Sending & Tracking Emails Sent from Gmail

Send an email right from your Gmail inbox and track when the email is opened by the recipient.
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Written by Support Team
Updated over a week ago

Cancel or Reschedule an Email

Learn how to cancel or reschedule an upcoming email send for an individual or group of contacts.
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Written by Lindsey Stroud
Updated over a week ago
Best Practices

Creating a Sunset Policy

The longer you continue to send emails to a disengaged lead, the worse it is for your send reputation. Here are steps to implement a policy.
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Written by Support Team
Updated over a week ago

6 Simple Ways to Stay Out of the Promotions Tab

We have compiled some proven methods for improving your deliverability to the Primary tab in Gmail.
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Written by Lindsey Stroud
Updated over a week ago

Building Better Emails

Get your emails opened, optimize your responses and clicks, track, analyze and test.
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Written by Support Team
Updated over a week ago

Copying an Existing Email Template

Don't waste time rebuilding template after template! You can duplicate an existing template and quickly update content.
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Written by Lindsey Stroud
Updated over a week ago

How to Design Email Newsletters

The design matters for the overall success of your newsletters. Here are some tips to ensure your recipients are opening and engaging.
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Written by Lindsey Stroud
Updated over a week ago

Email Signatures

Follow these best practices when putting together your email signature.
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Written by Lindsey Stroud
Updated over a week ago

Email Subject Lines

Your opening line is always important. Here are a few best practices to help craft your subject lines.
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Written by Lindsey Stroud
Updated over a week ago

Embedding Videos in your Emails

Everyone loves videos, but are emails the best place for them? We explain technical barriers, deliverability and marketing recommendations.
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Written by Lindsey Stroud
Updated over a week ago

Forward an Email To A Friend

You can add your own "forward to a friend" feature in the email builders with this handy trick.
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Written by Lindsey Stroud
Updated over a week ago

Increasing Open Rates

Here are some tips and tricks to increase your open rates.
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Written by Lindsey Stroud
Updated over a week ago

Staying Out of the SPAM Folder

Helpful tips to improve your inbox placement and keep you out of the recipient's SPAM folder.
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Written by Lindsey Stroud
Updated over a week ago

Updating The Sender On Emails & Campaigns

Emails will be sent from the user that is logged in by default, but you can also send on behalf of other users. Check it out!
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Written by Lindsey Stroud
Updated over a week ago

Using GIFs in Emails

Adding a GIF to your email template can be a great way to increase engagement with your contacts.
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Written by Support Team
Updated over a week ago
Troubleshooting

Recording Email Opens

Discover why you may or may not see if a contact opens an email.
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Written by Lindsey Stroud
Updated over a week ago

Using Javascript In Your Emails

You will want to stick to standard HTML/CSS to create your emails for maximum compatibility. Here's why!
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Written by Lindsey Stroud
Updated over a week ago

How do I find a saved draft?

Find drafts that weren't saved as email templates.
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Written by Lindsey Stroud
Updated over a week ago

Why isn't my company information showing up in my email footer?

Test emails and basic emails sent to one recipient will not populate the footer. Learn more.
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Written by Lindsey Stroud
Updated over a week ago

Why are my internal emails not being delivered?

Don't be concerned if your internal emails sent through BenchmarkONE land in your spam folder. Learn more!
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Written by Lindsey Stroud
Updated over a week ago

Why does my email template look different in Outlook?

BenchmarkONE templates are designed to look great in all email clients, but you may notice that Outlook displays your emails differently.
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Written by Lindsey Stroud
Updated over a week ago

Why doesn't Gmail load my images?

Gmail will not load images for unauthenticated messages by default. It is recommended to authenticate your email domain to solve this issue.
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Written by Lindsey Stroud
Updated over a week ago

Why is my entire email not showing in Gmail?

If you've created a great looking (but long!) email, you may notice that Gmail is clipping your message and hiding some of your content.
Lindsey Stroud avatar
Written by Lindsey Stroud
Updated over a week ago