How to Convert Your File to UTF-8 Encoding

To import a file into BenchmarkONE, it needs to be UTF-8 encoded. If you get the following message during import, your file will need to be converted before importing.

Here are instructions for converting your file to UTF-8 encoding:

Microsoft Excel:

1. Open your file in Excel
2. File > Save As
3. Save as type: CSV UTF-8 (Comma delimited) (*.csv)
4. Save the file
5. Proceed with importing the new file

Google Sheets:

*By default, Google Sheets saves in UTF-8 

1. Open your file in Google Drive
2. File > Download as > Comma-separated values (.csv) OR Microsoft Excel (.xlsx)
3. Proceed with importing the saved file

Apple Numbers:

1. Open your file in Apple Numbers
2. File > Export to > .CSV
3. Select the Advanced Options dropdown and choose Unicode (UTF-8) under the Text Encoding dropdown
4. Select Next, then select Export
5. Proceed with importing your file