During the import wizard, the number of contacts and companies that Hatchbuck found as a match to an existing record in your account will be displayed. The contact number will be based on the match method you have chosen which is either 'Email' OR 'Email and Full Name.' 

When importing existing contacts or companies, some data is appended to the existing record and some will be overwritten.  

CONTACTS –

Data that is overwritten:

  • First Name
  • Last Name
  • Title
  • Status
  • Website
  • Sales Rep
  • Custom Fields

Data that is appended or added as additional information to the record:

  • Email Addresses
  • Phone Numbers
  • Street Addresses (including city, state, zip code, and country)
  • Events

COMPANIES –

Data that is overwritten:

  • Status
  • Website
  • Sales Rep
  • Custom Fields

Data that is appended or added as additional information to the record:

  • Phone Numbers
  • Street Addresses (including city, state, zip code, and country)
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