If you are unable to delete... 

Contact, Company and Deal records:

  • User permissions are managed in Hatchbuck by your system administrator(s). Due to user permissions, you may be blocked from removing records from your Hatchbuck account.

Emails, Forms, Campaigns, and Rules:

  • You won't be able to edit or delete these items if the item has been locked by the user that created it AND you are not a system administrator.

Contact Statuses:

  • You won't be able to delete contact statuses if there are currently contacts tied to that. You will need to update those contacts to a new status before removing that entirely from your system.
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