BenchmarkONE will automatically calculate a Contact Score based on your contact's specific actions. For a refresher on how contact scoring is calculated, check this out.
To increase the Contact Score for multiple people:
- Filter your contact list view
- Check the boxes next to the names on your list to update or the box in the header row next to "Name" to select all.
- Click Actions > Adjust Contact Score
You are able to add or subtract points from the Contact Score
To increase the Contact Score for one person:
- In the Contact Record, select Actions > Contact Scoring