Due to US Federal Law (CAN-SPAM Act of 2003) an unsubscribe link is required in each message sent out from our system.* We manage this process to ensure an unsubscribe link is placed into emails and our clients remain compliant. You cannot delete this line in your emails.

To edit your unsubscribe footer in drag and drop templates:

  • Open your email template
  • Click into the Footer Settings:
  • On the left hand side of the template editor you can edit footer style and text

Editing your company information that is pulled into footer

  • If you would like to edit the information that appears in the unsubscribe line, you can do so by selecting your name in the top right hand corner of your Hatchbuck account.
  • Head to Account Settings > My Account > Company

*Note: When you send an email manually to just one person in your database, we do not add the unsubscribe line and footer, making your email look all the more personal.

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