-- If you prefer a video walk through, check out this video.
We do not provide the ability to add an attachment to emails. Why? Because we want you to know who is opening your documents!
What we have is even better -- you can add anything you would need to send as an attachment to "My Files" in order to include them as a link in your email template.
If you prefer a video tutorial, check that out here.
Navigate to Tools > My Files > + Upload New File
Browse and select the file you need
IMPORTANT: make sure the name of your file is something you want your clients to see. This will be the title of the link in your email!
Note: there is a 4MB limit on files uploaded
Now, go to your email template.
In the Basic Builder, select "Insert File" and find the file you would like to insert in via the modal box popup.
Note: if you forgot to add it in to My Files beforehand you can do it on the fly at this time.
In the Drag and Drop Builder, within a text block, select "Insert File" and find the file you would like to insert in via the modal box popup.
The awesome thing about Hatchbuck's file link option is that you will be able to trigger automations based on your contact's engagement with the documents, and you can track if people are opening them.