BenchmarkONE drops cookies on individual web browsers in order to track their activity on your website. Because of this, we can ONLY track the activity of contacts that have:
Clicked a link within a BenchmarkONE email
Filled out and submitted a BenchmarkONE online form
To help increase visitors tracked on your website, make sure that each of your emails has a clear call-to-action and traceable link. Read more about this here.
If you need help creating an online form, click here.