BenchmarkONE gives you 3 ways to stop a campaign:
Campaign Detail View
This will stop the campaign for ALL contacts.
- Head to: Emails > Campaigns
- Click on the campaign you'd like to stop to open up the detail view
- Click on Actions and select Stop the Campaign
Contact List View
This is a great way to stop the campaign for specific contacts.
- Filter and then select the contacts that should be stopped on the campaign.
- Click on Actions and select Stop Campaigns
- Select whether you want to stop all campaigns for the contact(s) or one specific campaign
This will stop the campaign for an individual contact.
- Navigate to the Contact Record
- Select the Campaigns Tab
- A grey stop button will appear to the right of any campaign currently in progress. Click that button to stop the specific campaign.